Dealing With Difficult People at Work

Dealing with difficult people at work

I was asked by a client how to work with prickly personalities. The question reminded me of when I fell into this spiny little bugger as I was hiking through Red Rock. Not only did it cut me, it left a bruise.

Now that we're heading back to brick and mortar offices, we can't avoid the prickly personalities like we used to. Here are a few strategies to help you avoid getting pricked by the cactus you work with:

1. Don't take their jabs personally. It could be that they're struggling with something that you don't know about. Empathy for this individual may be required.

2. Their perceived sharp tongue might just come down to their communication style. Often times, individuals are simply unaware of how they're coming across to others and are shocked when they learn that people view them as unapproachable.

3. Develop rapport. Take the time to get to know the cactus in your workplace. Making an effort to get to know someone, their interests,...

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International Women's Day 2022

As a woman in a leadership position, carving out a space for yourself at the top can be quite satisfying. Especially when you know that you're paving the way for others.

We owe our respect and gratitude to the rebels and risk-takers who have come before us.

And here's to the women in the ranks, the ambitious trailblazers, executives and leaders striving to make an even greater impact for women in organizations, growing their spheres of influence, and excelling at new levels in their careers.

As an executive coach, there's nothing more rewarding than working with women who want to excel and break through glass ceilings.

Wear your high heels, Ladies. Because there is glass everywhere.


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International Women's Day 2022


To women. To the risk-takers and the rebels. To their ambition and drive. To their compassion and humanity. To their deep love and undeniable strengths. To the mothers, daughters, sisters, and wives. We celebrate you.

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Team Presentations: Tips to Present Better As A Group

Team presentations involve a lot of different personalities with varying levels of confidence and public speaking experience.

As individuals you may have a few seasoned presenters, but bring them together as a team, and all kinds of questions arise: How do we present as a team? Who starts and who ends a team presentation? How do we transition from one presenter to the next presenter so that it's seamless? And who fields questions from the audience?

Here are some tips to make your next team presentation smooth and effective:

1. Have your strongest speaker kick things off. The same goes for the last speaker. Place the experts in the middle. This is called "bookending" your experts.

2. Ensure you have a cohesive message. Too many messages crammed into a single presentation can confuse the audience. You can avoid this by setting clear goals up front and determining the key talking points.

3. Each presentation (and answer given in the Q&A) should have a clear beginning, middle, and...

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Mindset: Making a Fantastic Impression


We often let critical conversations slip by that could actually get us on the radar of those who could impact our careers, simply because we feel like we don't have much to offer. Shifting your mindset is critical to stepping into your power. This video gives you insights on how to do just that.

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Creating a Culture of Teamwork - Lessons from the Tough Mudder

Almost four years ago to the day, I was hit by a pickup truck. It took four months to learn how to walk again without assistance, and another three years of physical therapy to undo more of the lingering damage caused by the accident. 

So it meant a great deal to me to compete in the Tough Mudder 10-Mile Classic event last weekend. It’s a mud-soaked strength and endurance marathon that pushes you through mental and physical walls – or makes you jump over, swim through, or climb under them.

One of the biggest walls for me to get over was that I was running the course solo. It started out as a threesome, but my companions dropped out before race day. The 10-mile stretch had its moments of exhaustion and weakness-of-willpower, and a few of those obstacles laid me out flat after losing my grip on a rope or muddy wall. But I powered through and finished within a respectable time frame. Truly, it was an achievement for me. 

I won’t lie, I could barely move my...

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Graceful Self-Promotion

We all know that one person at work — you know, the self-centered, annoyingly successful, blowhard who takes every opportunity to brag about his own work. “Did you hear that I landed the Boothman account? Yessssssss!!”

Ugh. (Insert eye roll here.)

Meanwhile, you keep your head down and work hard, holding fast to the belief that your work should speak for itself, and when it does, you'll get the recognition you deserve.

Let’s do a reality check here. Is this approach reeeeeally working for you?

Most of us aren’t great at self-promotion. But quite honestly, you're not doing yourself any favors by keeping quiet or playing small. Like it or not, promoting yourself at work is crucial, and your success depends on it.

In its most simplistic form, self-promoting comes down to this: You let your co-workers and your bosses know what you do, what you excel in, and what you accomplish in your job.

But if you're not sure how to start, I’m excited to share some...

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5 Tips to Make Great Impression When Web Conferencing


Professional engagements are moving to web conferencing due to Covid-19.

I was interviewed by WCCO, an affiliate of CBS, to discuss strategies job search strategies.

Whether you're a professional doing team meetings or part of a job interview, these Top 5 Tips will help you make a memorable and lasting impression.

You'll definitely want to pay attention to Tip Number 4!

Here's to developing your professional brand and reputation.


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Shifting Your Campaign Tactics During Coronavirus

 The coronavirus has made running for office harder.  

Real politics are largely on hold, in-person events, knocking on doors, and lit drops are essentially banned. 

Fundraising requires a heightened sensitivity, as the smaller “grassroots” donors are increasingly concerned about the future of the economy and their own finances. 

But it has also emphasized the importance of state and local government. As candidates struggle with getting their message out in front of voters, they also have to think carefully about their tone. Because while there is a need to echo the sense of we’re all in this together, candidates still need to draw out the differences to not appear too partisan. 

This is a challenging time for every candidate, and you’re not alone in trying to figure all this out. 

If you’re an incumbent who has a decent amount of cash already in the bank, a large donor file, or have the support of a super PAC, this new...

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Executive Speaking: An Underrated Secret of Success

I want to give you a simple yet genius technique that will help you be more powerful, charismatic and persuasive — in just 3 seconds flat.


Ladies and Gentlemen, I give you the Pause.


When you’re in a conversation, a pause of silence gives you the wonderful opportunity to listen and to make an impact on the people around you.


Being a really good listener is one of the most underrated secrets of success. Its crucial if you want to be more charismatic, more persuasive, and a better negotiator.


Plus, truly listening to someone and having them feel that they were truly heard is one of the biggest gifts you can ever give. The pause gives you presence. And people can feel it.


The problem is, most of us suck at listening, and we don’t even know it. We’re always interrupting people with our points of view, feedback and ideas.


But when you remain quiet and just zip it shut, you’ll be surprised how often people will open...

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